How can I pay for my order at MR HANDSOME?
We place great value on offering our customers a wide range of secure and convenient payment options. At MR-HANDSOME.COM, we accept the following payment methods:
1. Express Checkout
MR-HANDSOME.COM allows for an accelerated Express Checkout via PayPal, Apple Pay, and Google Pay (GPAY).
a) PayPal Express Checkout
You can complete the order process faster by selecting the PayPal Express Checkout option at checkout in the "Information" section. To do this, click on the PayPal logo. You will then be redirected to the PayPal page and can complete your order with just a few clicks.
b) Apple Pay Express Checkout
Similar to PayPal Express, you can also complete your order securely and conveniently with Express Checkout via Apple Pay. To do this, press the Apple Pay icon at checkout in the "Information" section. You will then be redirected directly to Apple Pay and can conveniently complete the order. This option is only displayed if you wish to complete the order via an iOS device.
c) Google Pay (GPAY) Express Checkout
As another express option, Express Checkout via Google Pay is available to you. To do this, click on the Google Pay icon. You will then be redirected directly to Google Pay and can complete the order quickly. This option is only displayed if you wish to complete the order via an Android device.
d) Shop Pay
Another particularly sustainable express checkout option is Shop Pay. With Shop Pay, you can save your email address, your credit card, and your shipping and billing information to complete transactions faster on your next order. This allows you to save time when completing the order process, especially if you have already signed up for an online shop with Shop Pay.
You must provide your email address at checkout to save your information. Your shipping and billing information is securely stored on Shopify's PCI-compliant servers and is only shared with us after the order is placed.
For every order paid via Shop Pay, Shopify offsets all emissions generated by shipping!
2. Other Payment Methods
a) Credit Card / Debit Card
We accept credit card payments from VISA, MasterCard, and American Express.
Customers who have a Maestro bank card (debit card) with online payment functionality can also use this card for payment. Unlike the credit cards mentioned above, when paying with a Maestro debit card, the due amount is debited directly from your account.
b) PayPal
With this option, the due invoice amount is processed via the online service PayPal. Generally, you must be registered with PayPal or open a new account and verify it to pay with PayPal.
c) Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:
- Pay later (Invoice): For Klarna invoice payments, we assign our claim to Klarna Bank AB. The customer pays the invoice to Klarna afterward. The payment period is 14 days from the dispatch of the goods. The invoice terms for invoice purchases with delivery to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0
- Pay now (Sofort): When paying with Klarna Sofort, you will be redirected to the Sofort GmbH payment form. Here, you must select your bank, log in with your online banking data, and confirm the payment process with a TAN entry. Further instructions will be provided during the payment process.
The use of the invoice payment method requires a positive credit check. Therefore, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the sales contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be handled by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection policy for Germany/Austria.
How do I order from MR HANDSOME?
Once you have found what you are looking for in our online shop and want to order a product, you can first add it to your shopping cart without obligation. To do this, click on the "Add to cart" button. You can view your shopping cart at any time by clicking on the small shopping cart icon in the top navigation bar. All products can be removed from the shopping cart at any time using the "Remove" button. As soon as you are sure that you want to order the products in your shopping cart, click on the "Checkout" button.
In the checkout area, you will now go through four steps to securely complete your order. Orders at MR-HANDSOME.COM can be completed as a registered user or as a guest. Registration is optional and not required.
1. Section: Information
In the "Information" section, you first have the opportunity to speed up the ordering process by selecting an Express Checkout option described above. In this case, you will be redirected directly to the provider's page and will complete the order there.
If you do not select an Express Checkout option, you must first enter your email address under the "Contact Information" tab. This information is mandatory to complete your order.
Then, select your delivery method and enter your shipping address. You have the option to save the entered information to speed up the process next time.
2. Section: Shipping
In the "Shipping" section, you can double-check your email address and shipping address and select your shipping option.
3. Section: Payment
In the "Payment" section, you will see your previously entered data (email address, shipping address, shipping option) again and can check it. Then, select your desired payment method in the "Payment" tab. Under the "Billing Address" tab, you have the option to use a different billing address.
Now click on the "Review order" button. At this moment, nothing will be charged to you yet. You will now be redirected to your payment provider's page and will enter the required data to execute the transaction.
4. Section: Review
In the "Review" section, all data entered so far will be displayed to you again. You can now check your entries one last time.
If all entries are correct, click on the "Buy" button. At this moment, a binding purchase is made.
After completing the order, you will be redirected to an overview page with all the data you provided. You now have the option to receive tracking information not only by email but also by SMS.
After the order: Order confirmation, invoice, and shipping confirmation
After a successfully completed order, we will automatically send you a confirmation by email. In the confirmation email, your order will be summarized again. In the attachment of the email, you will find our T&Cs as well as our cancellation policy.
Your invoice will also be delivered automatically. You will receive your invoice in a separate email in PDF format. Keep the invoice safe in case you need to report a complaint or initiate a return later. Please note that we do not enclose a printed paper invoice with your order.
As soon as your package is ready for shipment, you will receive a third email with your DHL tracking number. This email comes directly from DHL.
Do you offer a money-back guarantee if I don't like the products?
No, we do not offer a flat-rate money-back guarantee. However, we are a very accommodating merchant and customer satisfaction is particularly close to our hearts. If you are dissatisfied with your order, we will surely find a solution.