How can I reach MR HANDSOME?
Our online shop MR HANDSOME is available to you all year round, 24/7.
How fast does MR HANDSOME deliver?
We usually ship orders within 1-2 business days. This applies from Monday to Friday (excluding public holidays). For deliveries to other EU countries, delivery takes 1-5 business days depending on the destination country.
We ship quickly and reliably.
How can I pay for my order at MR HANDSOME?
We attach great importance to offering our customers a variety of secure and convenient payment options. At MR-HANDSOME.COM we accept the following payment methods:
1. Express Checkout
MR-HANDSOME.COM allows for accelerated express checkout via PayPal, Apple Pay, and Google Pay (GPAY).
a) PayPal Express Checkout
You can complete the order process faster by selecting the PayPal Express Checkout option in the "Information" section at checkout. To do this, click on the PayPal logo. You will then be redirected to the PayPal page and can complete your order with just a few clicks.
b) Apple Pay Express Checkout
Similar to PayPal Express, you can also complete your order securely and conveniently with the Express Checkout via Apple Pay. To do this, click on the Apple Pay icon in the "Information" section at checkout. You will then be redirected directly to Apple Pay and can complete the order conveniently. This option is only shown if you want to complete the order via an iOS device.
c) Google Pay (GPAY) Express Checkout
Another express option available to you is Express Checkout via Google Pay. To do this, click on the Google Pay icon. You will then be redirected directly to Google Pay and can quickly complete the order. This option is only shown if you want to complete the order via an Android device.
d) Shop Pay
Shop Pay is another and particularly sustainable express checkout option. With Shop Pay, you can save your email address, credit card, and shipping and billing information to complete transactions faster the next time you order. This allows you to save time when completing the order process, especially if you have already registered with Shop Pay in an online shop.
You must provide your email address at checkout to save your information. Your shipping and billing information is securely stored on Shopify's PCI-compliant servers and will only be shared with us after the order has been placed.
For every order paid via Shop Pay, Shopify offsets all emissions generated by shipping!
2. Other Payment Methods
a) Credit Card / Debit Card
We accept credit card payments from VISA, MasterCard, and American Express.
Customers who have a Maestro debit card with an online payment function can also use this card for payment. Unlike the credit cards mentioned above, when paying with a Maestro debit card, the amount due is debited directly from your account.
b) PayPal
With this option, the invoice amount due is processed via the online service PayPal. You must generally be registered with PayPal or open and verify a new account to be able to pay with PayPal.
c) Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:
- Invoice: For Klarna invoices, we assign our claim to Klarna Bank AB. The customer then pays the invoice to Klarna. The payment period is 14 days from the dispatch of the goods. The invoice terms and conditions for invoice purchases with delivery to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0
- Instant: When paying with Klarna Sofort, you will be redirected to Sofort GmbH's payment form. Here you must select your bank, log in with your online banking data, and confirm the payment process with a TAN entry. Additional information will be provided during the payment process.
The use of the invoice payment method requires a positive credit check. In this respect, we transmit your data to Klarna within the scope of the purchase initiation and processing of the purchase contract for the purpose of address and credit assessment. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be processed by Klarna in accordance with applicable data protection regulations and as stated in Klarna's data protection policy Germany/Austria.
How do I order from MR HANDSOME?
Once you have found what you are looking for in our online shop and wish to order a product, you can first add it to your shopping cart without obligation. To do this, click the "Add to cart" button. You can view your shopping cart at any time by clicking the small shopping cart icon in the top navigation bar. All products can be removed from the shopping cart at any time using the "Remove" button. Once you are sure that you want to order the products in your shopping cart, click the "Checkout" button.
In the checkout area, you will now go through four steps to securely complete your order. Orders at MR-HANDSOME.COM can be completed as a registered user or as a guest. Registration is optional and not required.
1. Section: Information
In the "Information" section, you first have the option to speed up the order process by selecting one of the express checkout options described above. In this case, you will be redirected directly to the provider's page and complete the order there.
If you do not select an express checkout option, you must first enter your email address under the "Contact information" tab. This information is mandatory to complete your order.
Then you select your delivery method and enter your delivery address. You have the option to save the entered information to speed up the process next time.
2. Section: Shipping
In the "Shipping" section, you can review your email address and delivery address again and select your shipping option.
3. Section: Payment
In the payment section, you will see your previously entered data (email address, delivery address, shipping option) again and can check it. Then, under the "Payment" tab, you select your desired payment method. Under the "Billing address" tab, you have the option to use a different billing address.
Now click the "Review order" button. At this moment, nothing will be charged to you. You will then be redirected to your payment service provider's page and enter the required data to complete the transaction.
4. Section: Review
In the "Review" section, all previously entered data will be displayed to you again. You can now review your entries one last time.
If all entries are correct, click the "Buy" button. At this moment, a binding purchase is made.
After completing the order, you will be taken to an overview page with all the data you provided. You now have the option to receive tracking information not only by email but also by SMS.
After ordering: Confirmation, Invoice, and Shipping Confirmation
After a successfully completed order, we will automatically send you a confirmation by email. The confirmation email will summarize your order again. In the attachment to the email, you will find our General Terms and Conditions and our Cancellation Policy.
Your invoice will also be sent automatically. You will receive your invoice in a separate email in PDF format. Please keep the invoice safe in case you want to make a complaint or return later. Please note that we do not include a printed paper invoice with your order.
As soon as your package is ready for shipment, you will receive a third email with your DHL tracking number. This email comes directly from DHL.
Do you offer a money-back guarantee if I don't like the products?
No, we do not offer a blanket money-back guarantee. However, we are a very accommodating retailer, and customer satisfaction is particularly important to us. If you are dissatisfied with your order, we will certainly find a solution.
I have a question that is not answered here. What now?
In this case, it is best to contact us via the contact form. Your inquiry will usually be answered within one business day.